Kpinzou Telou

Redhat Engineer | MIS | Private Pilot

Name:Kpinzou Telou
Address:New York City, NY
I'm a Management of Information Systems graduate student at the prestigious City College of New York, a Red Hat Certified System Administrator and a Second level support / SysAdmin team member at a top financial institution. I hold several Certifications in the industry and have over 11 years of comprehensive achievements across Linux system administration, networking, security and PC/server maintenance. Creative and resourceful problem solver who aims for completeness, pays attention to detail and has a desire to improve efficiency and reliability of all products. Designed and built strategic solutions that are scalable, durable and easy to maintain. I strive to be a reliable and a resourceful team member.


Feb 2013 - present

Interactive Data

Production Support / Sysadmin

• Implemented a mandatory monthly capacity review to assess and proactively determine servers that needed to be upgraded or replaced to ensure maintenance of proper functionality

• Generated various Bash, Perl and Python scripts to streamline and enhance various day to day operations

• Developed one stop real time monitoring tool to assist in tracking the health of real time market data feeds

• Improved team communication and efficiency by implementing weekly review meetings.

• Worked with quality assurance to develop metrics to continuously measure system performance and capacity

• Investigated issues affecting the performance and reliability of production systems and applications

Apr 2012 - Feb 2013

Fujifilm, Stamford, CT

I.T - Sysadmin

• Built preconfigured environments to enhance speed of virtual machine creations and resource allocations

• Developed “AutoHotKey” scripts among others to save company time through the automation of some manual testing procedures of medical software

• Installed, maintained and troubleshot physical and virtual systems

Feb 2010 - Oct 2011

City of New York, New York, NY


• Developed and implemented work flow to fight malfunctioning digital pens by allowing city employees to verify good functionality of any given computer station and all of its peripherals before the start of an application process

• Reduced the number of requests for service by implementing proactive weekly maintenance of printers, scanners and copiers

• Provided over the phone and on site hardware and software support for over 100 users across 3 sites

Mar 2009 - Aug 2009

BUG LABS, New York, NY

  • Used Java in conjunction with the OSGI framework to develop various applications
  • Wrote standalone as well as web applications using Java
  • Developed expertise in Eclipse as an IDE and Log4J
  • Used SVN as a version control tool


Sep 2014 - present

Masters in Information Management

CCNY - New York City, NY

The MIS program is primarily intended for professionals with background in engineering or science who wish to develop their careers in information management. Leveraging its position in the Grove School of Engineering, the MIS program teaches concepts of business software and systems management, economics and finance, and quantitative management skills.

Sep 2008 - Sep 2010

Bachelor in Computer Science

Lehman College - New York City, NY

The Bachelor of Science program in Computer Science combines a solid core of Computer Science courses with the ability to gain real depth in another area through a required minor in a second subject. In addition, there are numerous choices in the curriculum for science and humanities courses. As computing is a discipline with strong links to many fields, this provided me with unparalleled flexibility to pursue allied and non-allied interests.

Jan 2005 - Sep 2008

Associate in Computer Science

BMCC - New York City, NY

The Computer Science associate degree program provided me with the first two years of study in computer science, computer information science, computer systems technology, computer engineering technology or applied mathematics.



  • Phi Theta Kappa Award 2007
  • Congressional Achievement Award 2008

Professional Affiliations

  • Association for Computing Machinery (ACM) 06/2010 – Present
  • IEEE

I provide strategic guidance to clients with regard to technology, IT infrastructures and enabling major business processes through enhancements to IT. I also provide guidance during selection and procurement as well as highly expert technical assistance,  user training and feedback. I am also involved in the implementation of IT infrastructures and solutions. The tasks carried out vary depending on the nature of the project being worked on, but may include:


  • Meeting with clients to determine requirements;
  • Working with clients to define the scope of a project;
  • Planning timescales and the resources needed;
  • Clarifying a client’s system specifications, understanding their work practices and the nature of their business;
  • Travelling to customer sites;
  • Liaising with staff at all levels of a client organisation;
  • Defining software, hardware and network requirements;
  • Analyzing IT requirements within companies and giving independent and objective advice on the use of IT;
  • Developing agreed solutions and implementing new systems;
  • Presenting solutions in written or oral reports;
  • Helping clients with change-management activities;
  • Purchasing systems where appropriate;
  • Designing, testing, installing and monitoring new systems;
  • Preparing documentation and presenting progress reports to customers;
  • Organizing training for users and other consultants;
  • Being involved in sales and support, and where appropriate, maintaining contact with client organisations;
  • Identifying potential clients and building and maintaining contacts.

Let's keep in touch